CEO Virtual Institute

Starts:  Aug 4, 2020 11:00 (ET)
Ends:  Aug 5, 2020 15:00 (ET)


If you have registered for CEO Virtual Institute, click HERE to access the virtual event. You will be prompted to log in using your last name and email address. Once you’ve logged in to the website portal, navigate to the Agenda page to join the live sessions. We recommend logging in 15 minutes prior to the start. The meetings will begin promptly at 11 a.m. ET on Aug. 4 and 5.

If you encounter technical difficulties, please email us or review our technical support FAQ.

NOTE: Registration closes at 8 a.m. ET, Tuesday, Aug. 4. If you are a pool executive and would like to register for this event before that time, please email Denise Lemieux.

Agenda and Resources

(all times Eastern)

Tuesday, Aug. 4

11–11:10 a.m.

Welcome and Event Orientation

11:10 a.m.–12 p.m.

Impact of COVID-19 on Liability and Property Coverages

Moderator: Ann Gergen, AGRiP Executive Director

Talk in small groups about economic factors, member interests, coverages, reinsurance realities and pool innovations related to liability and property coverages. At the end of this session, you’ll understand common trends across pools and have new ideas to consider for your pool.

12–12:10 p.m.


12:10–1 p.m.

Impact of COVID-19 on Workers’ Compensation and Health Coverage

Moderators: Edward Esquivel, PhD, TML Health Benefits Pool Deputy Executive Director; Ann Gergen, AGRiP Executive Director

Choose a working discussion group focusing on either health benefits or workers’ compensation and then talk about the environmental realities and challenges, member and pool needs shaping these coverage areas. Together, you and your peers will identify the bold steps you can take to better balance multiple interests and influences.

1–1:10 p.m.


1:10–1:50 p.m.

Leadership Lessons of 2020

Presenter: Jeff Thompson, TMLIRP Executive Director 

Hear one pool’s story about how it shared and accelerated core leadership precepts to guide it through unprecedented challenges. Follow the pool’s “aha” moments, insights, leadership and technical challenges that most assuredly will resonate with all AGRiP members. Engage in Q&A with other pool CEOs to compare leadership experiences and lessons from this challenging year.

1:50–2 p.m.


2–3 p.m.

Webinar on Emergency Succession Planning (delivered by AGRiP Resident Steve Trautman and open to all AGRiP members)

Steve will share a practical framework for managing the unexpected departure of key leaders within your pool. The tools presented will help you:

  • Define the qualities, tasks and relationships unique to your pool’s leadership roles
  • Prepare for and conduct emergency knowledge transfer in a limited period of time
  • Reduce the risk of losing key skills by transferring them to multiple successors
  • Measure whether knowledge and skills were transferred successfully

3 p.m.

End of Day

Wednesday, Aug. 5

11–11:10 a.m.

Welcome and Recap of Day 1

11:10 a.m.–12 p.m.

Impact of COVID-19 on Pool Operations and Member Services

Panelists: Lisa Duquette, SchoolCare Executive Director; David Pfeifle, SDPAA Executive Director; Barb Zemlock, CCAP General Counsel

Leaders from three diverse pools will address how the pandemic reshaped several aspects of their pool operations and member services.  From interactions with staff and members, to planning and prioritization of work, performance and production. This session may give you new appreciation for how closely your business processes and outward services are tied.

12–12:10 p.m.


12:10–12:30 p.m.

Federal Pandemic Backstop Proposals

Presenter: Ann Gergen, AGRiP Executive Director

12:30–1:50 p.m.

Potential Pool Futures Amid Social Justice Movements and Civil Unrest

Panelists: Ann Bennett, WCIA Executive Director; Rose Burcina, RESIG Executive Director; Steve Craig, VRSA Managing Director; Mike Forster, MML Risk Management Services Director; Dan Greensweig, LMCIT Administrator; Andrew Halsall, GEM President and CEO; Barbara Thurston, APEI Executive Director; Brennan Quintus, NDIRF CEO

Panelists and attendees will explore possible impacts to pools from social justice movements and civil unrest using five “sense-making” questions. You’ll leave with a good idea of plausible futures and what you can do to improve outcomes for your pool and its members.

1:50–2 p.m.


2–2:40 p.m.

CEO and Board Linkage (open to top pool executives only)

Join AGRiP’s Board of Directors to share input about AGRiP’s performance and future.

2:40–2:45 p.m.

Wrap-up and Closing

Additional Resources

Read the newest issue of Intelligence, AGRiP’s thought leadership publication.

This issue presents case studies in COVID-19 crisis management from three AGRiP member pools: the South Dakota Public Assurance Alliance (SDPAA), the County Commissioners Association of Pennsylvania (CCAP) and SchoolCare.