Program Manager

Association of Washington Cities (AWC) is recruiting for a full-time program manager for the AWC Risk Management Service Agency. The top candidate will have strong leadership and interpersonal skills with knowledge of risk pools.

Responsibilities include:
  • Lead the program, including oversight of the claims, loss prevention and member service activities
  • Coordinate with staff on claim settlements within assigned authority
  • Manage claim settlements and updates under the authority of the Board of Directors
  • Determine the program’s insurance requirements; manage, coordinate, and recommend various insurance coverage options including levels of self-insured retention (SIR), reinsurance, excess insurance and other methods of risk transfer
  • Review and analyze proposed state and federal legislation and court decisions applicable to public municipal liability and propose appropriate course of action
  • Assure the program complies with current local, state and federal requirements
  • Monitor the services and work products of consultants, legal counsel and contract vendors required for program provisions and assure the successful outcome of deliverables
  • Develop and maintain effective mechanisms to identify member needs in the areas of risk management, claims handling and loss prevention, including addressing problems, complaints or opportunities for improved service
  • Plan, evaluate and develop recommendations for changes to existing, new or expanded risk management and loss prevention programs
  • Make recommendations on policies and procedures, service providers, and all other aspects of the program
  • Develop and maintain effective communications with members regarding current risk management and loss prevention services
  • Oversee the development and implementation of policies and procedures necessary for efficient claims management
  • Develop and manage annual budget, including operating fund and invested reserves
  • Coordinate coverage appeals
  • Review member’s contracts for scope of service; recommend types of insurance coverage and limits
  • Review indemnification and hold harmless language for transfer of risk and communicate such with members
  • Communicate underwriting guidelines to members
  • Provide leadership and direction to staff to provide high quality risk management, loss prevention, and claims handling services consistent with policies and procedures
  • Coordinate the efforts of the program operations
  • Supervise five full-time employees
Starting annual salary is $103,847–110,662 DOQ.

Recruitment is open until filled. To be considered for the first round of interviews, please submit your application packet by July 19, 2021.