In a member-service environment, time is limited, and where it goes matters. Pools participating in our workplace efficiency survey gain an accurate picture of how time is spent across administrative tasks and where it can be applied more strategically on behalf of members.
The survey measures how staff time is spent across email, meetings, messaging, reporting and administrative work. Results are specific to your pool, giving you a data-backed baseline. It gives pool executives a practical starting point to improve how work gets done and helps teams focus their time where it has the greatest impact.
about 10–15 minutes to complete. Anonymous results are then aggregated, delivered through a live dashboard, and available as a downloadable PDF.
Top pool executives should contact Claire Torza to access the survey. Staff interested in participating should connect with their pool leadership.