AI is increasingly part of how pools think about tools, workflows and decision support. As its presence grows, so do questions about what AI can realistically deliver and how it fits within existing responsibilities and values. This is why pools approach AI with clarity and intention to overcome five common myths that:
- AI is a plug-and-play solution.
- AI will replace people.
- AI is only practical for large pools.
- AI poses too much risk to use responsibly.
- AI is a passing trend.
In reality, AI works best as a support tool guided by human judgment and shaped by thoughtful implementation, responsible governance and ongoing evaluation. When approached this way, AI can be used successfully regardless of pool size while keeping trust, accountability and member service at the center.
Our latest issue of Intelligence explores these myths, providing additional context for pools looking to better understand where AI fits today and next steps.