Talk to Poppi (or any other chatbot) the way you would talk to a trusted colleague — explain what you want to know and why it matters. Focus on one question at a time so the chatbot can deliver detailed, useful answers.
For example, a pool employee recently asked Poppi:
What are the most important trainings an occupational health and safety specialist can provide to school districts that are part of a workers' compensation risk pool?
After receiving an initial response, the person followed up with:
What are the top things school district leaders should know about being a member of a workers' compensation trust?
By building questions step by step and using a conversational tone, the person gave Poppi context to connect the dots and provide clear, relevant insights. If the first answer doesn’t quite hit the mark, reframe your question, point out what feels missing or ask to elaborate.
Poppi adapts with every exchange, so the more you clarify, the more valuable her responses become. Treat it like a real conversation — the more you engage, the more you stand to gain in return.
Watch our video or contact us with questions about using Poppi for your pooling questions.