To attract and retain top talent, manage competing priorities and maintain strong employee engagement, HR teams need the right benefits administration technology and services. This usually means issuing an RFP—a task few HR pros relish.And for those designated to lead this charge, there’s a risk that the RFP may not deliver the right tech to support the change their organization needs. A flawed RFP will inform a bad choice, but a poorly managed one could be even worse. Without a well-informed champion leading your RFP and a solid framework for success, competing views among stakeholders could mean no decision at all, resulting in the dreaded status quo.
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