Webinar: How an Organizational Ombuds Program Can Help Mitigate Risk (URMIA)

When:  May 28, 2020 from 1:00 PM to 2:00 PM (ET)

Presented by URMIA.


Do you have an ombuds program on your campus? If you do, how well is this program coordinated with your risk management office? If you do not, you and your university may be missing a tool that can help with risk management. This session will cover how an ombuds program works and how it can help risk managers identify and respond to systemic risk. Attendees will examine several real-life cases that illustrate how the ombuds and risk management programs can benefit by working together.


  • Gain a clear idea about what an ombuds program is and does
  • Understand how risk managers can benefit from working more closely with their organization’s ombuds program


  • Joan Waters, University Ombuds Officer, Columbia University
  • Melanie Jagneaux, Ombudsman Director, Baylor College of Medicine
  • Charles Howard, Executive Director, International Ombudsman Association
Attend this webinar.